Responsible Gaming
Triumph Casino considers responsible gambling as a customer service policy. We think it is our responsibility to you, our customers, to make sure that you enjoy playing on our website, while remaining fully aware of the possible social and financial harm associated with the problem of gambling.
Maintaining control
Gambling should be seen as a fun pastime, and not as a mean of generating income. While most can consider gambling as a leisure and spend on risk only what they can afford, for some it can be more difficult. In order to maintain control over your passion for gambling, we remind you that you always need to consider the following points:
- Gambling should be moderate and carried out as a form of leisure, and not as a way of making money.
- No need to chase wagering you always have a chance to win another time.
- Play only when you can cover losses.
- Keep an eye on time and the amount of money you spend.
- If you need a break from gambling, write a request to the online support service and we will exclude you for a while.
If you need to talk with someone about any problems that may arise during gambling, please contact one of the organizations described below.
Do you have any problems?
If you are concerned that gambling may have a negative impact on your life or lives of loved ones, the following questions may help you to find this out.
- Does gambling distract you from attending work or study?
- Do you play just to spend time or to avoid boredom?
- Do you play alone during a long period of time?
- Has anyone ever criticized you for your interest in gambling?
- Have you lost interest in family, friends, or a hobby due to gambling?
- Have you ever lied to hide the amount of money or time spent on gambling?
- Have you lied, stolen, or borrowed for betting purposes?
- Are you reluctant to spend "game money" on anything else?
- Do you play until you lose all your money?
- Do you have the wish to try to win back the lost money as soon as possible immediately after losing?
- Do you have a sense of loss and despair when you run out of money while gambling?
- Can any arguments, problems, or frustrations make you want to play?
- Do gambling lead you to depression and suicidal thoughts?
The more questions you answered “yes,” the more likely it is that you are having difficulty with gambling. To speak with someone who can give you an advice and support, please contact one of the organizations listed below.
Selfexclusion
If you need to take a break from gambling, you can exclude yourself by contacting the support service.
If you are considering the option of selfexclusion, please do not forget to contact all the gambling establishments in which you have accounts and ask that your accounts also be blocked there. We also recommend you to pay attention to installing software that will allow you to block access to online gambling sites. See filtering systems at the bottom of this page.
A selfexclusion made via online chat is valid for 30 days from the blocking date.
Gambling Consultative Organization
* GamCare, a leading trustworthy organization providing consultations, advices and practical assistance in addressing the social consequences of gambling in the UK, can be found at www.gamcare.org.uk. Confidential Helpline: 0845 6000 133.
* Anonymous Players is a community of men and women, who come together to solve their own gambling problems and help other compulsive gambler to do the same. There are regional offices around the world. Information about the services of Anonymous Players is available at www.gamblersanonymous.org.uk.
* Gambling Therapy provides support and advice for those affected by gambling. Members of the gambling therapy group work both in the UK and abroad. Information about the site can be found at:www.gamblingtherapy.org.
Minor players
Opening an account and playing at Triumph Casino is illegal for persons under 18 years. Triumph Casino takes its responsibilities in this regard very seriously. We check the age of all clients, who use payment mechanisms that are available before 18 years and additionally carry out random checks of the age of clients using other forms of financing mechanisms. Please note that if anyone under 18 years is found to be using the site, their winnings will be confiscated.
Filtering systems
Filtering allows parents to regulate access to the Internet, based on the criteria selected. Parents can use filters to prevent their children from accessing gambling sites. If you use a computer together with family or friends, who are prohibited by law from registering and betting on our website, or who have requested to block access to gambling on their own, please consider the following options for filtering and parental control:
Net Nanny™ www.netnanny.com
CyberPatrol www.cyberpatrol.com
